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Compliance Standards

Comprehensive compliance and interoperability standards we support

Cateogory Description Primary Accreditor Joint Commission Reference Secondary Alignment (CMS / DNV)
Downtime Medication Order Management Paper-based Downtime Medication Order Forms are available and updated at least annually. Defined workflows route STAT and routine paper orders to Pharmacy for manual verification, and pharmacists use a Downtime Verification Log to record order review. Procedures ensure manual allergy, lab, and therapy checks are performed before dispensing. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Pharmacy Training, Education, and Drills All pharmacists and technicians receive annual downtime training covering manual verification, dispensing, MAR management, and charge capture. Semiannual downtime drills test documentation, labeling, inventory control, and communication workflows. Training logs are maintained for compliance and audit readiness. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Pharmacy Training, Education, and Drills All pharmacists and technicians receive annual downtime training covering manual verification, dispensing, MAR management, and charge capture. Semiannual downtime drills test documentation, labeling, inventory control, and communication workflows. Training logs are maintained for compliance and audit readiness. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Pharmacy Downtime Governance and Leadership The Pharmacy Department is represented in the organizational command center during a catastrophic downtime. A designated Pharmacy Downtime Lead is assigned on every shift, responsible for communication, prioritization, and coordination of pharmacy operations across inpatient and outpatient settings. Daily downtime huddles are conducted to align staff and track issues. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Continuous Review and Plan Improvement The downtime coding plan and toolkit are reviewed annually by Coding leadership, HIM, and Compliance. Lessons learned from downtime events or drills are incorporated into updates, ensuring continuous improvement and readiness for future disruptions. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Compliance, Privacy, and Audit Readiness Coding downtime processes comply with CMS, AHIMA, and OIG standards. All offline coding activity is documented in a defensible, auditable format with date, time, and coder identification. Safeguards protect PHI whether coders work onsite or remotely, and all offline documentation follows secure chain-of-custody and retention requirements. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Compliance, Privacy, and Audit Readiness Coding downtime processes comply with CMS, AHIMA, and OIG standards. All offline coding activity is documented in a defensible, auditable format with date, time, and coder identification. Safeguards protect PHI whether coders work onsite or remotely, and all offline documentation follows secure chain-of-custody and retention requirements. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Communication, Staffing, and Surge Readiness The coding downtime plan includes clear communication protocols between Coding, HIM, and CDI for prioritizing records and escalating missing documentation. It also defines surge staffing strategies, including overtime, cross-training, and credentialing of temporary or vendor coders. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Coding Reconciliation and Revenue Integrity Coordination A reconciliation process ensures that all manually coded encounters are reviewed, validated, and uploaded to the EHR post-restoration. HIM and CDI collaborate to confirm record completeness and coding accuracy prior to billing. Reconciliation logs are retained for audit purposes. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO
Manual Coding Workflow and Abstraction Procedures A standardized workflow for manual coding is maintained, including templates or trackers for diagnosis/procedure codes, DRGs, and modifiers. Coders are trained to abstract directly from paper documentation and record sufficient detail to support future billing and audit review. Joint Commission IM / LD / EM (dept applicable) CMS CoPs / DNV NIAHO

Disclaimer:
Amelior’s Cyber Resiliency Standards are independently developed and are designed to align with publicly available guidance from regulatory and accreditation bodies, including The Joint Commission and CMS.
These standards have not been reviewed, approved, endorsed, or certified by The Joint Commission, CMS, or any other regulatory or accrediting organization. References to external frameworks are for informational and mapping purposes only.

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